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Connecting guide

Interest, matches, friends and messages

There are two separate ways to get closer to someone on FindLove. Interest leads to a match. Friend access opens the most personal parts of your profile. Neither lets a stranger message you: a conversation only opens between matches or friends.

This guide explains each step, what it opens, and what the other person is told.

The short version

Interest is quiet

Express interest or pass. Nobody is sent a notification, and when you both express interest, you match.

Friend access is separate

Ask for friend access from someone's profile. Friends see what you share with Matches & friends, plus your friend-only details, and you can withdraw access at any time without them being told.

Only connections can write

You can start a conversation with your matches and your friends. Nobody else can message you, and there are no message requests.

Step by step

From first interest to first message.

Interest and friend access are separate. You can match without ever becoming friends, and you can ask for friend access without having matched.

Every step happens between your profile and another member's profile.

  1. Interest

    You express interest

    Choose Express interest on an introduction or in Discover. It appears on their Matches page under Interest received until they answer it.

  2. Match

    They express interest too

    When you have both expressed interest, you match. You appear under Mutual on each other's Matches page, and sections set to Matches & friends open to each other.

  3. Friend request

    One of you asks for friend access

    Anyone who can open your profile can ask, whether or not you've matched. Their request waits on your Friends page.

  4. Friends

    The other accepts

    You now hold friend access to each other. Sections set to Matches & friends, social links and family background open to each other.

  5. Conversation

    Either of you writes

    A match or a friend can start a conversation. You only ever have one conversation with each person, and it stays between the two of you.

Interest

Expressing interest, or passing

You answer your daily introductions on the Dashboard, and you can express interest in anyone you find in Discover.

Express interest

Your interest is recorded straight away and can't be taken back. They aren't sent a notification. It shows on their Matches page under Interest received, marked Awaiting you, and on yours under Interest sent, marked Awaiting them.

Pass

They're never told you passed. You won't be shown them again for 90 days, after which they may appear again.

Unanswered interest expires

Interest that isn't returned expires quietly after 30 days. Neither of you is told, it disappears from both Matches pages, and either of you can decide afresh. Interest never expires once you've matched, become friends or started a conversation.

Who you can express interest in

Anyone FindLove shows you in your introductions or in Discover. That means members looking for the same thing as you, and nobody either of you has blocked.

Matches

When interest is mutual

Your Matches page has three tabs: Mutual, Interest received and Interest sent.

A match needs both of you

You match the moment the second of you expresses interest, including by choosing Return interest under Interest received. If you complete the match, you'll see "You have matched". The other person finds it under Mutual on their Matches page.

What a match opens

Sections of each other's profiles set to Matches & friends, and a conversation. Choose Open conversation next to the match to write to them.

Matches stay

A match doesn't expire. There's no button to undo one. If you no longer want contact, block them, as described below.

Paused profiles step back

While someone's profile is paused, they don't appear under Mutual or in your interest lists. They reappear when they resume.

Friend access

Asking, answering and withdrawing

Friends see the most personal parts of your profile, including your social links and family background. You choose who they are, and you can change your mind at any time.

Asking for friend access

On a member's profile, choose Ask for friend access. The button changes to Request pending. You don't need to have matched or spoken first, and you can only have one request open with each person.

If they asked you first

Their profile shows Respond to their request instead. Answer it from your Friends page rather than sending a request of your own.

Accepting or declining

Requests wait on your Friends page under Requests waiting on you. Choose Accept as friend to open friend access both ways, or Not yet to decline. Declining doesn't notify them, but their list of requests they sent can show it as Declined, and they can't send you another. You can still ask them yourself later.

Cancelling a request you sent

Open Requests you sent from your Friends page and choose Cancel while it is still pending. You can ask again later.

Withdrawing friend access

On your Friends page, choose Withdraw next to their name. Friend access closes in both directions straight away, and they aren't told. Either of you can ask again later.

Messages

Who can write to you

There are no message requests on FindLove. A conversation needs a connection first, so nobody can write to you unless you've matched or become friends.

Matches and friends only

You can write to someone once you've matched or become friends. A friend request that is still pending isn't enough.

Starting a conversation

Choose Open conversation on your Matches page, or Message on a friend's profile or your Friends page. New message lists everyone you can write to. If you already have a conversation with someone, you return to it.

New messages

Your Messages list marks each conversation with the number of messages you haven't read yet. Opening the conversation marks them read.

Archiving a conversation

Archive removes a conversation from your Messages list only. The other person keeps it and can still write, and a new message from either of you brings it back. Archiving withdraws every photograph released in it, and they stay withdrawn if it comes back.

Sharing photographs

Inside a conversation, you can release one of your private photographs to that person alone, and revoke it again. The private photos guide explains how.

When a conversation closes

A conversation closes to new messages if either of you blocks the other, or if one of you leaves FindLove or is removed. The history stays there for you to read. The conversation only says it is closed, not why.

Discretion

What the other person is told

Most decisions on FindLove are quiet. Here is what reaches the other person, and what never does.

They can see

What reaches the other person

  • Your interest, under Interest received on their Matches page.
  • A match, under Mutual on their Matches page.
  • Your friend request, on their Friends page.
  • Your messages, as you send them.
They aren't told

What stays with you

  • That you passed on them.
  • That interest expired without an answer.
  • That you withdrew friend access.
  • That you archived your conversation.
  • That you blocked them. They see only that the conversation is closed.
Blocking

When you want contact to stop

There is no button to undo a match. To stop contact with someone, block them from their profile, or from a friend request. It works in both directions, and they aren't told.

You leave each other's browsing

Neither of you appears in the other's introductions or Discover, and neither of you can express new interest in the other.

Friend requests are cleared

Any pending friend request between you is removed, and no request can be accepted while the block stands.

The conversation closes

Neither of you can send new messages, and photographs you released there can no longer be opened. The history stays readable.

You can undo it

Remove the block from their profile at any time. The conversation reopens. The reporting guide explains blocking and reporting in full.

See who's waiting on you.

Your Matches page shows your mutual matches, the interest you've received, and the interest you've sent.